Customers
Helpdash runs the support desk for teams running multiple brands
From two-person agencies to telcos with eleven white-label products, Helpdash workspaces ship the same workflow — under your customer’s name, not ours.
Teams at growing SaaS & service companies run Helpdash
- Northwind
- Vinda Telecom
- Lumen Health
- Rivo
- Kasper Group
- Atelier 9
Customer workspaces
One Helpdash, three completely different brands
Every Helpdash workspace is its own subdomain, palette, logo, and locale. Here are three customers running theirs.
- acme.helpdash.io
- Sarah Chen Refund question on plan upgrade open
- Jonas K. SSO redirect loops on Safari waiting
- Renata F. Webhook 500 — payments.failed solved
SLA 02:14 Live24 agents11 brands96% csatMigrated 11 client desks from Zendesk in a weekend. Per-workspace pricing alone paid for the year.
- vinda.helpdash.io
- Aiman K. SIM activation stuck at step 3 open
- Petra T. Number port — carrier reject NX2 open
- Daniyar A. Roaming charge dispute — Tier 1 waiting
SLA 00:47 Live42 agents11 brands92% csatEleven white-label products under one roof — each subdomain, palette, and locale theirs. End customers never see Helpdash.
- lumen.helpdash.io
- Mira S. Appointment reschedule — Dr. K. solved
- Lukas H. Patient portal login — MFA reset open
- Renata F. Insurance form upload — 422 waiting
SLA 00:32 Live18 agents3 brands95% csatShaved 38 minutes off median first response with SLA-pause-on-customer-reply. Compliance team loved the audit log.
Customers
Teams running support on Helpdash
“We migrated 11 client desks from Zendesk in a weekend. Per-workspace pricing alone paid for the year.”
Mira Solak
“Our white-label clients each get their own subdomain, palette, and locale. They never know Helpdash exists.”
Jonas Klein
“The SLA pause-on-customer-reply pattern alone shaved 38 minutes off our median first response.”
Renata Faria
“Helpdash replaced two tools and a Slack channel. The audit log was the surprise feature our compliance team noticed first.”
Daniyar Aslanov
“Setting up the chat widget took three minutes, including picking the colour. Our customers actually use it now.”
Petra Tomić
“The CSAT auto-reopen rule pulls back every survey under 3 stars before the customer churns. We caught seven last quarter.”
Aiman Khan
Join the teams that run support on Helpdash
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