Starter
$0 / workspace / mo
For solo founders and pilot teams testing the waters.
Start freePricing
Honest pricing — by workspace, not by seat
Add as many agents as your team needs. You only pay for the workspaces you actually run. Free plan included. No credit card to start.
Pricing
Pay per workspace, never per seat
Add as many agents as you need. Pricing scales with workspaces and capability, so growing your team never punishes you.
Pro
$49 / workspace / mo
Growing teams that need automation, SLAs and a branded portal.
Start 14-day trialEnterprise
Custom
White-label resellers and regulated industries with custom needs.
Talk to salesPricing model
We charge per workspace. Not per seat.
Adding agents shouldn’t feel like a penalty for hiring. Pay for what you’re actually running — a brand, a portal, a help desk — and grow your team without watching the meter.
Helpdash · per workspace
$49/ mo · unlimited agents
ACME Support
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Per-seat helpdesk · same team
$590/ mo · $59 × 10 seats
EL $59
Erik L.
MS $59
Mira S.
RF $59
Renata F.
+7 $413
+ 7 more
Honest comparison
Six multi-brand features
Helpdash wins on 6 of 6
Zendesk
0 / 6
Helpdash
0 / 6
Freshdesk
0 / 6
- 01 Multi-tenant + white-label native
- 02 Per-workspace pricing (no per-seat)
- 03 Custom domain on every paid plan
- 04 Embeddable widget · popup / modal / drawer
- 05 Multi-language out of the box
- 06 Sub-second WebSocket chat latency
FAQ
Frequently asked questions
What counts as a workspace?
A workspace is one branded helpdesk — its own subdomain (or custom domain), agents, tickets, knowledge base, automation rules, and SLA policy. Most teams run one workspace per customer-facing brand.
Can I add unlimited agents on the Pro plan?
Yes. Pro includes unlimited agents per workspace. Pricing scales by the number of workspaces you run, not by the size of your team. The only plan with a seat cap is Free (3 agents).
Is there a usage-based add-on for high-volume tenants?
Pro includes 10,000 monthly conversations and 50 GB storage per workspace. Beyond that, overages are billed at $9 per 10k extra conversations and $0.10 / GB / mo. Enterprise plans are negotiated up front.
What's the trial like?
Pro features are unlocked for 14 days, no credit card required. At the end of the trial the workspace gracefully downgrades to Free — no data is deleted.
Do you offer non-profit or startup pricing?
Yes. Registered non-profits get 50% off Pro indefinitely. Pre-Series-A startups (under $5M raised) get 6 months of Pro free. Email sales@helpdash.io with proof.
Can I switch from monthly to annual mid-cycle?
Anytime. We prorate the unused portion of your current month into the annual invoice. Switching back from annual to monthly happens at renewal.
Spin up your first workspace in five minutes
No credit card required. Pro features unlocked for 14 days. Cancel anytime.